reviews
Don't take our word for it. Take theirs.
At Crossroads, we prioritize customer satisfaction by constantly improving our products and services to meet their needs and exceed their expectations. Our dedicated customer support team is always available to address any concerns and ensure a positive experience. Read reviews from past customers below.
Our CAD mapping had not been updated in years. We knew we needed to have a company we could rely on and who had experience in dealing with public safety and our Spillman CAD system.
Crossroads GIS Solutions was recommended to us and it is honestly one of the best decisions we ever made. In a matter of a few months, they had taken all of our information and provided us with the most updated mapping that we can truly rely on. The new maps have been a game changer for us. We no longer have to “force” addresses. We have a system we can feel confident in. The training of new employees has gotten easier by having the updated maps.
When we have updates or modifications to be made, the process of adding a ticket is easy and efficient. The turnaround for the changes has always been quick for us. I do not have a GIS background so there are times I need to have conversations with them so they can figure out exactly what I need. By them also having worked with Spillman, they understand the system and they are able to help me make an informed decision on changes that we need to make.
The employees at Crossroads are always professional and easy to work with. I would highly recommend Crossroads GIS Solutions for your mapping needs.
Crossroads GIS Solutions was recommended to us and it is honestly one of the best decisions we ever made. In a matter of a few months, they had taken all of our information and provided us with the most updated mapping that we can truly rely on. The new maps have been a game changer for us. We no longer have to “force” addresses. We have a system we can feel confident in. The training of new employees has gotten easier by having the updated maps.
When we have updates or modifications to be made, the process of adding a ticket is easy and efficient. The turnaround for the changes has always been quick for us. I do not have a GIS background so there are times I need to have conversations with them so they can figure out exactly what I need. By them also having worked with Spillman, they understand the system and they are able to help me make an informed decision on changes that we need to make.
The employees at Crossroads are always professional and easy to work with. I would highly recommend Crossroads GIS Solutions for your mapping needs.
Molly Grant
Miami Co RDC, Peru, Indiana
To anyone out there looking for solutions to your GIS issues… Look no further.
For years we struggled with companies who did the bare minimum and did not understand how 911 works. The dispatchers and I were frustrated beyond belief. Maps on the wall worked better than what we had.
Then we were put in contact with Mike and Neil (Crossroads GIS Solutions). I cannot express how helpful, quick, and understanding they are about how things actually need to be in a communications center. They completely understand what we do and how important it is. Things are resolved in minutes instead of weeks. Thanks to your wonderful company! We are excited to continue on this journey with you all!
For years we struggled with companies who did the bare minimum and did not understand how 911 works. The dispatchers and I were frustrated beyond belief. Maps on the wall worked better than what we had.
Then we were put in contact with Mike and Neil (Crossroads GIS Solutions). I cannot express how helpful, quick, and understanding they are about how things actually need to be in a communications center. They completely understand what we do and how important it is. Things are resolved in minutes instead of weeks. Thanks to your wonderful company! We are excited to continue on this journey with you all!
Renee Crick
Director, Clinton County Indiana Central Dispatch
